Consumer profiling

Demographic Variables
•Age – 20-35
•Income – have disposable income
•Education – high school or higher
•Family size/cycle – nuclear family, however also if a person lives alone
•Social status – young professional, who cares about ecology and possibly shares their findings with others
Geographic Variables
•City location/size – city with 300 K population or more
•Country location/size – UK, 67.3 million residents
•Climate – temperate climate
•Urban/rural – urban
Psychographic Variables
•Personality – open to learning, philanthropic, nature loving, aware of modern textile issues
•Values – people, who “care a lot/ care mildly” about the eco friendliness of the product.
•Lifestyle – modern urban lifestyle, don’t visit places where they have to necessarily show off a new outfit every other time.
•Beliefs – that by approaching shopping more consciously they are helping the clothing waste crisis.
•Activities – shopping for clothes is not preferably their most often activity.
•Interests – possibly take interest in other social causes
Behavioral Variables
•Volume usage – don’t buy clothes as a hobby. Instead, they look for long lasting pieces to invest, or buy something that they need.
•Frequency usage – buy clothes for everyday use
•End use – prefer to gift or donate unwanted clothes
•Benefit expectations – possibly hoping to pay less for certain products (secondhand, recycled)
•Loyalty – loyal to the eco labels they trust
•Price sensitivity – middle-low price sensitivity
Overall:
Based on the primary and secondary research, the main target audience would be the “I care a lot” type of people, who are already looking for substitutes in other, more sustainable forms of clothes shopping. However, it is also possible to expand to the “I care mildly ” audience, who are unsure about the product “greenness” but feel positively about when the product they have chosen is eco friendly. The belief, is those individuals are capable of being tipped over to the “I care a lot” group after learning more information.
Justification
The reason why this product is necessary, because the interest to eco-friendly products is decreasing in UK, however the interest towards eco labels that are doing the research and checking job for the consumer is growing. Therefore it can be suggested, that many are already aware of the ecological issues but don’t have the time and resources to go more in-depth research of individual products. Thus, they choose to believe third party accreditation. In the UK the interest towards Vinted (secondhand) platform and search: second hand are almost at the level of a well known fast fashion brand (ZARA). It must be noted that the living crisis might be one of the main reasons for secondhand items and when it comes to less expensive brands such as H&M, secondhand clothes are not as close in interest rate, however it can be noted that the interest towards both ZARA and H&M is slowly going down on their own. In the UK such online e-market places as Pretty Little Thing, Boohoo and SHEIN are searched less than secondhand and secondhand platforms. Therefore, it can be concluded that there is a market with an overall interest towards sustainable substitutions to clothes shopping, however there is a lack of sources and platforms that collect, combine and curate the information to assist the consumer in making a more educated choice.